Refund & Return Policy

At Salma Traders, customer satisfaction is our priority.

Returns

We accept returns within 7 days of delivery if:

• The product is damaged
• The wrong item was delivered
• The item is unused and in original packaging

Non-Returnable Items

We do not accept returns for:

• Used products
• Opened hygiene or personal care items
• Products damaged by customer misuse

Refunds

Once your returned item is inspected and approved, your refund will be processed to your original payment method within 5–10 business days.

Advance Payment Policy

We only accept advance payments. Cash on Delivery (COD) is not available.

Return Shipping

Customers may be responsible for return shipping charges unless the mistake was from our side.